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Financing Relief


If you are having troubles with your income, there is no harm in contacting your banks to ask for payment reliefs. All banks in Malaysia have targeted relief programmes, all you have to do is contact them.

Maybank 

Call the Customer Careline at 1-300 88 6688 (Malaysia) or +603-7844 3696 (Overseas) and press *1 for Financial Relief.

Mail: weassist@maybank.com

Go to Maybank Website

RHB Bank

Mortgage (Residential & Commercial Property) & ASB Financing: 03-2610 6000

Personal Financing and Hire Purchase: 03-2776 3111

Go to RHB Bank Website

Ambank

Customer Careline:

03-2178 8888 (Operational daily from 8.00 a.m. to 8.00 p.m.); or

03-2054 6688 (Operating hours: Monday to Thursday, from 8.45 a.m. to 5.45 p.m. and Friday, from 8.45 a.m. to 4.45 p.m.)

Go to Ambank Website

UOB Bank

Mortgage: covid19reliefmortgage@uob.com.my

Credit Card: covid19reliefcreditcard@uob.com.my

Personal Loan: covid19reliefploan@uob.com.my

Call the 24-hour UOB COVID-19 Relief Assistance Programme dedicated Hotline at 03-2612 8019.

Go to UOB Bank Website

Hong Leong Bank

Payment Relief Assistance Plan: 03 7959 1888

Contact Centre: 03-7626 8899

Mail: PaymentRelief@hlbb.hongleong.com.my

Go to HLB Website

Public Bank

Customer Service: 03-22646288, 03-22646488, 03-31676688

Email: customerservice@publicbank.com.my

Go to Public Bank Website

CIMB Bank

Call 03 6204 7788 or email covidcare@cimb.com

Go to CIMB Bank Website

Affin Bank

Call Centre: 03-8230 2222

yourvoice@affinbank.com.my

Go to Affin Bank Website

* the above information is not exhaustive and is for individual customers and personal facilities only

* for numbers without operating hours, please contact them during regular working hours. 


This is a friendly reminder to stay calm especially during challenging times like this. Remember to not be taken by the panic of the masses and the deluge of negative news stories from both official and illegitimate sources. Winters pass and plagues subside, all we need to do is to survive them together with our families. 


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