Financing Relief
If you are having troubles with your income, there is no harm in contacting your banks to ask for payment reliefs. All banks in Malaysia have targeted relief programmes, all you have to do is contact them.
Maybank
Call the Customer Careline at 1-300 88 6688 (Malaysia) or +603-7844 3696 (Overseas) and press *1 for Financial Relief.
Mail: weassist@maybank.com
RHB Bank
Mortgage (Residential & Commercial Property) & ASB Financing: 03-2610 6000
Personal Financing and Hire Purchase: 03-2776 3111
Ambank
Customer Careline:
03-2178 8888 (Operational daily from 8.00 a.m. to 8.00 p.m.); or
03-2054 6688 (Operating hours: Monday to Thursday, from 8.45 a.m. to 5.45 p.m. and Friday, from 8.45 a.m. to 4.45 p.m.)
UOB Bank
Mortgage: covid19reliefmortgage@uob.com.my
Credit Card: covid19reliefcreditcard@uob.com.my
Personal Loan: covid19reliefploan@uob.com.my
Call the 24-hour UOB COVID-19 Relief Assistance Programme dedicated Hotline at 03-2612 8019.
Hong Leong Bank
Payment Relief Assistance Plan: 03 7959 1888
Contact Centre: 03-7626 8899
Mail: PaymentRelief@hlbb.hongleong.com.my
Public Bank
Customer Service: 03-22646288, 03-22646488, 03-31676688
Email: customerservice@publicbank.com.my
CIMB Bank
Call 03 6204 7788 or email covidcare@cimb.com
Affin Bank
Call Centre: 03-8230 2222
yourvoice@affinbank.com.my
* the above information is not exhaustive and is for individual customers and personal facilities only
* for numbers without operating hours, please contact them during regular working hours.
This is a friendly reminder to stay calm especially during challenging times like this. Remember to not be taken by the panic of the masses and the deluge of negative news stories from both official and illegitimate sources. Winters pass and plagues subside, all we need to do is to survive them together with our families.