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Efficiency and Effectiveness. What’s the difference?


Efficiency and effectiveness are two buzzwords that get thrown around a lot in our daily routine. However, they are frequently employed incorrectly and interpreted poorly. Incorporating a methodology that is both effective and efficient, knowing the difference between the two terms is the first step to developing more productive practices.

Efficiency is doing things the right way, while effectiveness is doing the right things. Something is effective if it produces the intended result, whereas it is efficient if it functions with the least use of resources. It is possible to be effective without being efficient and vice versa.

Consider these example scenarios for a better idea of the difference between efficiency and effectiveness.

Efficient. Jane develops a generic sales email she can send to 50 potential clients each day. 5% of her emails lead to a sale.

Effective. John researches potential clients and crafts a tailored email for each. He sends ten emails a day. 50% of his emails lead to a sale.

  1. The ability to produce maximum output with limited resources is known as Efficiency. The level of the nearness of the actual result with the planned outcome is Effectiveness.

  2. Efficiency is ‘to do the things perfectly’ while Effectiveness is ‘to do perfect things”.

  3. Efficiency has a short-run perspective. Conversely, the long run is the point of view of Effectiveness.

  4. Efficiency is yield-oriented, unlike Effectiveness, which is result-oriented.

  5. Efficiency is to be maintained at the time of strategy implementation, whereas strategy formulation requires Effectiveness.

  6. Efficiency is measured in operations of the organization, but Effectiveness of strategies is measured which are made by the organization.

  7. Efficiency is the outcome of actual output upon given the number of inputs. On the other hand

Efficiency and Effectiveness both have a prominent place in the business environment which must be maintained by the organization because its success lies on them. Efficiency has an introspective approach, i.e. it measures the performance of operations, processes, workers, cost, time, etc., inside the organisation. It has a clear focus on reducing the expenditure or wastage or eliminating unnecessary costs to achieve the output with a stated number of inputs.

 In the case of Effectiveness, it has an extroverted approach, that highlights the relationship of the business organisation with the rest of the world to attain a competitive position in the market, i.e. it helps the organisation to judge the potency of the whole organisation by making strategies and choosing the best means for the attainment result.


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